Diversity and inclusion
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Everywhere in the world, in all our professions, our 78,000 people embody, on a daily basis, the values of openness and diversity which constitute our DNA and those of our brands. We have never disregarded our differences: on the contrary, we are proud of them and encourage them. Thus, if 90% of our employees work in France or in the Netherlands, 10% are nationals of neither of these countries.
In 2024, the Employee Promoter Score (EPS) of Air France-KLM increased by 27.9%.
Air France-KLM strongly believes that a diverse and inclusive workforce has a positive impact on the performance of the organization, attracting more talent and being more customer-driven, having higher levels of employee engagement, taking better decisions and being more innovative and creative. Thus, the Group continues to support all forms of action to encourage equitable opportunities, equality between men and women, LGBTIQ+ and under-represented groups, the vocational integration of young people, the transmission of knowledge and skills and the maintained employment and recruitment of persons with disabilities.
As a result of our first D&I survey, 76% of the respondents agreed with the statement "I feel welcome and included within my teams".
Gender equality is one of the Group's priorities. That's why we are committed not only to promoting professional equality within our teams, but also to stimulating a positive dynamic in the territories where we operate.
Air France-KLM has set itself a long-term objective of reaching parity between men and women within the Group Executive Committee and within the top 10% highest levels of management.
In addition, in parallel with the French entities achieving their diversity targets in accordance with the deadlines set by French law, medium-term targets of a minimum of 40% women within the Group Executive Committee and 40% of the top 10% management level positions to be held by women by 2030 have also been set by the Board of Directors.
Examples of actions implemented or to come:
- Air France-KLM is a member of the "25by2025" global initiative led by the International Air Transport Association (IATA) to enhance diversity, equity and inclusion in the aviation industry.
- An action plan has been deployed with a stronger focus on the careers and promotion of female profiles at all levels of management.
- In 2024, the project investigating equal pay was started up by the Group and shall be continued.
- To encourage women to access the highest management positions, coaching and mentoring initiatives are in place to promote their career progression. 250 women have benefited from the "Femmes de Talent" coaching program.
A new "Defi 100 days" program will be launched in 2025 for experienced managers, as well as a "develop your potential" program for newly promoted managers.
Air France is committed to recruiting at least 50 disabled people over the period 2024-2026 and carries out around 200 actions a year to maintain disabled people in employment.
Through its agreement covering the 2024-26 period, Air France reaffirms its desire to pursue an ambitious policy by maintaining the recruitment of people with disabilities and by pursuing actions on their employability, training and professional support via, in particular, coaching and co-development. The changes also relate to suitable careers support, the implementation of measures in favour of family careers and, more particularly, employees who are parents of children with disabilities.
Examples of actions implemented or to come:
- Air France continues to take an active part in awareness-raising initiatives and has been participating for years in the European Week for the Employment of People with Disabilities, through webinars and information sessions, and in the DuoDays: national day of welcoming disabled people into the company, in duo with volunteer employees.
- During its week in favour of people with disabilities, Transavia France proposed a sensorial journey to raise awareness about handicaps and participated in the DuoDays.
- Air France was also a partner of the Paralympic Games (August - September 2024), enabling 600 students from French overseas departments to experience the games in Paris. In addition, 50 young people with disabilities were able to attend events thanks to the Air France Foundation.
- Transavia Netherlands has launched an internal campaign "Surely, I don’t judge" to raise awareness and celebrate diversity and inclusion was held.
- KLM continues to offer guaranteed employment for employees with an incapacity level of below 35%, which is reflected either by maintained employment within KLM or help with finding another job. KLM offers protection against redundancy to employees whose disabilities prevent them from working and who are five years before the legal retirement age.
The Air France-KLM Group has been committed to the LGBTIQ+ community for many years, a commitment that is reflected in meaningful actions across its various airlines. Promoting an inclusive work environment where all employees can be themselves is a core commitment of the company.
Examples of actions implemented or to come:
- Respectively in 2019 and 2021, Air France and KLM signed the association L’Autre Cercle’s LGBT+ Commitment Charter and the Amsterdam Workplace Pride Declaration. The latter aims to develop a working environment in which openness and equality are fundamental, and where there exists an explicit awareness of diversity, inclusion and the LGBTIQ+ community.
- KLM has been a member of Workplace Pride for eleven years and reinforced its "Ambassador" status in 2024. For the third year in a row, the company was officially considered to be a front-runner in LGBTIQ+ diversity and inclusion. Our network "Over the Rainbow" was also nominated for Employee Resource Group of the year and finished in the top 3.
- Since 2020, KLM has deployed the “Inclusive Ally” program, aimed at recognizing colleagues who demonstrate innovative and inclusive behavior. This initiative drives culture change and is in line with the People Sustainability strategy. During the annual Workplace Pride Leadership Gala, individuals and organizations that have made an exceptional contribution to the acceptance of LGBTIQ+ colleagues in the workplace are recognized.
In 2024, Air France-KLM had more than 92% of its employees on a permanent contract, with no significant difference between female and male.
- The employee turnover rate of Air France-KLM was 7.50% at the end of 2024.
