On 12 July 2016, at the World Airline Awards organized by Skytrax in London, Air France-KLM was once again distinguished among the world’s top 100 airlines –
- Air France ranks 14th, moving up 26 places over the past three years,
- KLM ranks 24th, moving up 13 places over the past three years.
Moreover, Air France received two awards. The restaurant in its La Première lounge and menu signed by Chef Alain Ducasse at Paris-Charles de Gaulle won the award for “Best First Class Lounge Dining”. The cosmetics kit and sleep suit offered to guests in the La Première cabin were also awarded “Best First Class Comfort Amenities”.
“These awards illustrate our efforts to constantly improve our services as part of our daily commitment to our customers. These awards are dedicated to them and to all Air France and KLM staff. They offer further recognition of the efforts made by all Group staff to attain the best global standards,” stated Jean-Marc Janaillac, Chairman and CEO of Air France-KLM.
World’s Best First Class Lounge Dining
For the third consecutive year, Air France received the award for Best First Class Lounge Dining. Its La Première lounge at Paris-Charles de Gaulle has established itself as a world reference for the quality of its service, by offering the best in terms of fine French dining. The restaurant offers a range of dishes signed by Alain Ducasse and the finest wines from the Air France wine cellar. A bar is also available for customers, offering a range of delicious cocktails. A moment of pure relaxation in a haven of peace.
Best First Class Comfort Amenities
Air France also received first prize for its comfort amenities offered in the La Première cabin – the designer cosmetics bag signed by Givenchy and the sleep suit.
Parisian chic and French elegance are embodied in these cosmetics bags offered to each guest, containing a range of exceptional and luxury beauty products – face cream, a lift intense anti-fatigue roll-on for the eyes, lip balm, hand cream and other items. Personally handed to each guest by the crew as a welcome gift, this cosmetics bag can be considered a real fashion accessory. In the La Première cabin, Givenchy cleansers and moisturizers are also available for guests throughout the flight.
The designer sleep suits, made from the finest cotton, perfectly round off the cosy, comfortable feeling in the La Première suite. This suit comes complete with a comfort kit containing slippers, socks, a shoehorn and a shoe bag.
All these exclusive comfort accessories are renewed twice a year.
Every year, at the World Airline Awards, the renowned Skytrax awards are a reference in the field of air transport. Air France and KLM’s improved ranking among the world’s top airlines, together with the two awards received by Air France, are the result of a satisfaction survey, carried out online with 19 million customers.